Users

Last updated: December 30, 2025

Depending on the subscription every account has a certain number of active (Administrator, Manage & Contribute to database, Manager) users. To view the number of active users available, go to the Subscriptions Tab on account level (only visible for active users). On the plattform it is possible to add users, with certain permissions at account-, folder- and building-level. Users can be assigned a “legal role”, meaning they have the legal responsibility to accept license terms of restricted producer databases. These are listed under the three dots in the menu, and in the page Licensed databases. For more information on this, see the Databases on Madaster.

Add users at account-level

Users invited at account-level will be given access to all existing and future folders, projects and objects within the account. Account-level users can be assigned one of the following permissions:

Account level Administrator Manage & Contribute to database Manager Reader Billing
Creating and modifying folder types Yes No No No No
Creating folders Yes Yes Yes No No
Creating databases Yes No No No No
Contributions to database created on account or shared with account with at least contribution rights Yes Yes No No No
Can view the subscription page Yes No No No No
Can view the user page Yes No No No No

Add users at folder-level

Users invited at folder-level will be given access to all sub-folders and projects within the selected folder. Folder-level users can be assigned one of the following permissions:

Folder level Administrator Manage & Contribute to database Manager Reader Billing
View folder and underlying buildings/folders Yes Yes Yes Yes Yes
Create folders and subfolders Yes No No No No
Modify folder and underlying buildings/folders Yes Yes Yes No No
Delete folder and underlying buildings/folders Yes No No No No
Add building to a folder (if foldertype allows building) Yes Yes Yes No No
Add and remove users Yes No No No  
Add database (folder level) Yes No No No No
Contribute to database (folder level) Yes Yes No No No
Export Material Passport Yes Yes Yes No No
Download Material Passport to PDF Yes Yes Yes No No

Add users at building-level

Users invited at building-level will be given access to only the selected building. Building-level users can be assigned one of the following permissions:

Building level Administrator Manage & Contribute to database Manager Reader Billing
View building Yes Yes Yes Yes No
Modify building Yes Yes Yes No No
Delete building Yes No No No No
Add and remove users Yes No No No No
Add database (building level) Yes No No No No
Contributions to database created on building level or shared with the building with at least contribution rights(folder level) Yes Yes No No No
Export Material Passport Yes Yes Yes No No
Download Material Passport to PDF Yes Yes Yes Yes Yes

Setting up Multi-Factor Authentication (MFA)

To increase account security, multi-factor authentication (MFA) has been mandatory for all users in all countries since April 2025 – including read-only accounts. Detailed information can be found in the FAQs on our websites.

In addition to your password, you will need to log in with a time-based code from an authentication app (e.g. Microsoft Authenticator, Google Authenticator).

Setup (when logging in for the first time after activation)

  1. Install the Authenticator app.
  2. Select ‘+’ in the app and add ‘Business or school account’.
  3. Log in to Madaster, scan the QR code displayed with the Authenticator app.
  4. Enter and confirm the 6-digit code from the app. The codes are renewed every 30 seconds. If you enter the code incorrectly, use the current code.

Lost your mobile phone or device?

  • Microsoft Company account: Have MFA reset by your internal IT department.
  • Personal account: Contact our support team for identity verification and to reset the MFA.

Note on shared access: Platform access is personal and shared use is not permitted. If access has been shared up to now, additional users must be created in the account and given the appropriate rights.

Add API token

For more information on using the Madaster API, visit our API Documentation.